how I can help
I create communication and UX solutions that make an impact. Alongside designing user journeys, video tutorials, and SharePoint sites, I bring extensive experience in leading transformation and change communication strategies — ensuring clarity, engagement, and successful adoption. Whether it’s crafting compelling content, delivering employee campaigns, or guiding complex change initiatives, my focus is on helping your business connect with its audience and achieve its goals.
Training & Onboarding
Clear, engaging training materials are essential for successful onboarding and adoption of new systems. I create tailored guides and video tutorials that align with brand guidelines and make learning practical, interactive, and user-friendly.
Change Communication Strategy
Leading transformation requires clarity and trust. I develop and deliver change communication strategies that engage stakeholders, reduce resistance, and support smooth transitions during organisational change or IT transformation.
SharePoint Site Design & Optimisation
I create and customise SharePoint sites from a blank canvas to meet a variety of business needs—whether for communication, collaboration, document management, or project tracking. My focus is on structure, usability, and visual appeal, ensuring every site is intuitive, effective, and aligned with your organisational goals.
Campaigns & Employee Engagement
I design and deliver creative campaigns that inform, inspire, and connect employees. From internal initiatives to engagement strategies, my work ensures messages are clear, impactful, and aligned with organisational goals—helping teams feel informed and motivated.
UX Design & User Experience
I work on creating clear, intuitive user flows and communication structures that enhance engagement and understanding. By applying UX principles to content and navigation, I ensure that every interaction is simple, purposeful, and aligned with user needs—helping businesses deliver a seamless experience across their digital platforms.
Other ways I can help
I offer a range of services to help your business run seamlessly, including board packs, newsletters, organisation charts, and end-of-year reviews. I can assist with projects that you don’t always have the time or resources to complete—providing professional, reliable support when you need it most.
about me...
I’m a strategic communications specialist with over 20 years’ experience leading employee and customer engagement across large-scale change and transformation programmes.
My work has spanned a wide range of sectors—from finance and pharmaceuticals to sport and utilities—delivering insight-driven strategies and creative campaigns that move people to action.
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In recent years I’ve focused on User Experience and employee engagement for smaller change initiatives, partnering closely with cross-functional teams to ensure messaging, design, and delivery truly meet end-user needs.
I’m passionate about aligning with brand guidelines while adding that spark of creativity that elevates engagement and leaves a lasting impression.
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For me, great outcomes are built on clarity, empathy, and precision—and I take pride in bringing those qualities into every collaboration.
how we can work together...
Though I live in a very rural part of North Wales, I've worked with clients in the US, Ireland, Germany, Switzerland and across the UK. I tend to work remotely - catching up with clients online or by phone.
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I work on an hourly, day or job rate - depending on the type of work you require and what works best for you.
I work on a Mac / MacBook using Office 365 so we can utilise all the wonderful collaborative tools that provides.
Though I do use DropBox, my preference is OneDrive as it simplifies the sharing of information and allows us to work on reviews and final edits together in real time.
the process
Strategy
We'll kick off with an initial chat to discuss your requirements, making sure I'm a good fit for you and your business.
Initial design
Once you have engaged my services I'll draft an early design to make sure you're happy that I'm heading in the right direction.
Delivery
I'll incorporate your feedback into the final version. And I'll make time for reviews and revisions along the way.
a few examples of my work*
*Much of the work I carry out for clients is completed under a non-disclosure agreement - meaning it must remain confidential.
recent clients
